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Smart CS2 (Customer Satisfaction Services) is an innovative framework, made for the cruise industry to:

  • Anticipate guests’ opinions and behaviours real time.
  • Detect customers’ critical "moment of truth" and act at the right time in the right place while guests are still onboard.
  • Improve your CSI score, collecting data and feedbacks real time in the hand of people who can change things.
  • Increase the retention rate and sales.

To learn more, fill out the form and we will contact you as soon as possible.